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Bardstown Connect Bardstown Connect allows for a member of the Bardstown Cable support team to directly access your system when you have a need for us to do so in a simple quick process. You will only need to use the function as part of a service call. When the need arises, the service representitive will ask you to click on the appropriate link below so that the connection to your computer can be made. This access only lasts for the current connection as part of a single service call. REMOTE SUPPORT